Our Privacy Policy Page
This Privacy Policy applies to the Websites – (defined below) provided by Park’N Ticket Management, LLC . By “Website(s),” we mean the website maintained at www.parknticket.com, the corresponding mobile website, and any other websites or webpages operated by us that link to this Privacy Policy. This Privacy Policy also applies to information collected from or about you through email and other electronic submissions and communications between you and the Websites. This Privacy Policy describes the types of information that we collect from or about users of the Websites – (“you”), how and for what purposes that information may be used and disclosed, the steps we take to protect that information, and the choices that you have regarding whether and how certain information is collected, disclosed, and used.
The Websites are operated from and hosted on servers located in the United States in accordance with laws of the United States. Users of the Websites – should be aware that the laws of the United States may differ from those of your country of residence. By using the Websites -, participating on either Website or activities, and/or providing us with your personal information, you: (i) consent to the transfers and processing of any information you provide; (ii) acknowledge European Commission on July 10, 2023 adopted its Adequacy Decision on the United States and determined that that U.S. laws provides a standard of protection for personal data adequate to the laws of various jurisdictions including, but not limited to, the European Union; and (iii) understand that we will treat your information in accordance with our Privacy Policy and U.S. law. Consequently, you hereby waive any claims that may arise under the laws and regulations that apply to you in any other jurisdiction.
Please read the following carefully to understand our policies and practices regarding your information and how we will treat it. BY USING THE WEBSITES, YOU SIGNIFY YOUR CONSENT TO THIS PRIVACY POLICY, AND ALSO SIGNIFY YOUR ACCEPTANCE OF OUR TERMS AND CONDITIONS (available at http://www.parknticket.com/terms-and-conditions ) . IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS PRIVACY POLICY, YOU SHOULD NOT ACCESS, OR USE THE WEBSITES. We encourage you to review this Privacy Policy frequently, as it may change from time to time. Click here to read about how changes to this Privacy Policy will be communicated to you and made effective.
- Types of Information Collected
- How Information is Collected
- How We Use Your Information
- We Do Not Your Share Information
- Cookies and Other Technologies
- Online Tracking / “Do Not Track” Signals
- Protection of Personal Information
- Your Choices
- Changes to this Privacy Policy
- Contact Us
1. Types of Information Collected
The Websites collect both personal information and non-personal information from and about you.
“Personal information” is information by which you can be personally identified or contacted, and may include your name, email address, mailing address, telephone number(s), username, vehicle identification information, including license plate information (see parking site signage for specific disclosures regarding ALPR use), and credit/debit card number and related payment information. Personal information also may include information that may not be personally identifiable standing alone (for example, your reservation dates), but which may become personally identifiable when combined with personal information (for example, your reservation dates combined with your name). Many pages and features on our Websites – can be visited and used without providing any personal information. For other pages, Make a Reservation and My Account – functionalities and services, you may be prompted or invited to provide certain personal information.
“Non-personal” or “aggregate” information is data that is about you but which does not identify you as an individual and is not linked to your personal information. This may include information such as your reservation dates, communication and other preferences, goods and services purchased and special requests made, information about your computer, devices and Internet connection when you use the Websites (such as your device type, browser type, IP address, and mobile identifiers such as Apple IDFA and Android Advertising ID), and certain information about your activities while using our Websites – (such as your referring website, click stream data, the search terms you enter, your movement within and interaction with the Websites, the pages and features you access or visit on the Websites, the links and ads that you click, and the length of time you spend using the Websites ) Non-personal information also may include personal information that has been de-identified, or in other words, rendered anonymous. For example, survey information that you volunteer may be anonymized and/or aggregated such that it no longer personally identifies you, and would then be considered non-personal or aggregate information. Non-personal information often is collected through the use of cookies, anonymous identifiers, pixel tags, web beacons, scripts, and other similar technologies.
2. How Information is Collected
Information is collected from and about you on the Website through various means, including directly from you when you provide it (for example, making a reservation, signing up for an account through lotlink, via our contact forms that you fill out on the Websites, through emails and other communications and information that you submit via the Websites -, and through your other activities on the Websites -), and automatically as you navigate through and interact with the Websites, and their content (including via cookies, anonymous identifiers, pixel tags, beacons, scripts, and other tracking technologies).
Information You Choose to Provide
We collect information that you choose to provide when you use the Websites – to learn about and use of or register for our services, including when you make parking and car care reservations with us, join our loyalty programs, manage your account, request quotes, support or answers to specific questions, subscribe to receive promotional emails, coupons and other information, fill out forms on the Websites -, respond to surveys, and register for and participate in contests and other promotional opportunities. Some of the types of information that we may collect from you include:
- Your first name, last name and middle initial;
- Your email address;
- Your home and/or business address;
- Your telephone number(s);
- Your username and password for membership in our loyalty programs;
- Your payment information;
- Your parking and car care reservation and purchase history with us;
- Your preferred The -Park’N Ticket facility;
- Details regarding the activities and transactions you carry out through our Websites -, your preferences and the fulfillment of your requests;
Details and copies of our communications and correspondence with you (including email addresses that you use to correspond with us);
By reading this privacy policy, you acknowledge ours and our digital partners’ use of such technology includes your ratification of our use of such technologies in the processes related to the initial loading and execution of code within your access device or web browser. With your consent and acknowledgment, you expressly agree to waive any and all claims against us or our digital partners under state eavesdropping or pen register and/or trap and trace laws, or any similar laws related to pen register and/or trap and trace devices or processes to the extent such claims arise from standard digital operations as set forth above. If you cannot accept these terms, or if you wish to withdraw your consent, you may not use our Website, or Services, and in either case your continued use of Services revives your consent.
3. How We Use Your Information
For marketing and promotional purposes, including without limitation sending you promotional emails and offers that we believe may be of interest to you, and managing content and advertising;
To send you important notices, such as communications about reservations and changes to our terms, conditions, and policies (because this information is important to your interaction with The -Park’N Ticket, you may not opt-out of receiving these communications);
- To prevent fraud and other prohibited or illegal activities or to otherwise comply with applicable laws and regulations;
- To protect the security or integrity of our Websites, services and our business and to investigate actual and alleged claims against us;
Payment information (i.e., credit or debit card number, cardholder name, expiration date, EPP code and billing address) is generally obtained only to process a specific transaction. However, members of our loyalty program may choose to link their membership card with a credit card to pre-fill online reservation forms and for convenience of payment. In either case, we only retain debit and credit card information in tokenized form.
4. How We Share Information
The -Park’N Ticket does not sell or share your personal information with third-parties.
Your company or organization if you use the Websites -, register for loyalty programs, or use the Websites to make parking or car care reservations with us, under a corporate or commercial account.
5. Cookies and Other Technologies
The -Park’N Ticket, may use cookies, either alone or in conjunction with anonymous identifiers, pixel tags, web beacons, scripts and other technologies, to obtain certain information about Website users. A “cookie” is a small text file that can be placed on your computer or other device when you visit a website or use an app. Cookies help to improve your user experience and allow us to analyze our Websites – and to analyze and manage our advertising. While some cookies are deleted when you close your browser (session cookies), others remain even after you close your browsing session (persistent cookies). Cookies alone cannot be used to disclose your individual identity to us. Following are some of the types of cookies that may be used on the Websites -:
Cookies to enable features and functionality such as the online reservations process (for example, to remember dates used in reservation searches and to fulfill the reservation), remembering your preferences, allowing members of loyalty programs to sign in without typing their passwords, and personalizing your pages;
Analytics cookies to provide data about how users interact with Website – content and advertising campaigns, such as how many people use our Websites -, which pages and features they visit and use, how long they stay there, how visitors come to our Websites (e.g. through a link from another website or via a search engine), and also to collect information about how users use our Websites -. Analytics cookies may be used alone or in conjunction with unique identifiers, pixel tags, web beacons, scripts, and other tracking technologies to collect information about you when you use the Websites – or interact with our ads on other websites -We use Google Analytics to measure and report how users interact with our Websites and/or Apps for the purposes of understanding and optimizing web usage, for business and market research, measuring conversion tracking, and managing, measuring, and optimizing the effectiveness of our content and advertising campaigns. We do not combine the information collected through the use of Google Analytics with your personal information. Google’s ability to use and share information collected about your visits to the Websites is restricted by Google’s Terms of Service and the Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to the Websites by disabling cookies on your browser. If you do not want your website visit data reported by the Google Analytics JavaScript, you also can install the Google Analytics opt-out browser add-on. This add-on instructs the Google Analytics JavaScript to prohibit sending website visit information to Google Analytics, but does not prevent information from being sent to the website itself or in other ways to other website analytics services.
Social media cookies may be placed by social media platforms (such as Facebook, Twitter, etc.) for authentication purposes and/or to collect certain information about your visits to and use of our Websites – through social media widgets. Such third-party social media sites are responsible for those cookies and how they process the data they collect and their practices are governed by their own privacy policies. We encourage you to review the privacy policies of the applicable third-party social media site before using their widgets or functionalities.
Most web browsers are initially set to accept cookies. If you prefer, you can set your web browser to refuse cookies or to alert you when cookies are being sent. The “Help” feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. For more information on how to manage browser cookies, see http://www.allaboutcookies.org . You also can check your mobile device’s built-in settings to find out how to turn off cookies on your mobile device. Some mobile devices also might store cookies in areas that are app-specific, which cannot be controlled by browser settings. Check your app settings options on your mobile device to find out how to manage or delete cookies that may be stores in these other areas. Please keep in mind, however, that you may not be able to access the full functionality of our Websites – if cookies are disabled. Please also note that disabling or clearing cookies also may affect cookie-based opt-outs by either preventing you from using such cookie-based opt-outs or clearing opt-outs that you previously set, in which case you would have to revisit the applicable pages and renew your opt-out after clearing cookies.
6. Online Tracking / “Do Not Track” Signals
Some web browsers may give you the ability to enable a “Do Not Track” setting that sends a special signal to the websites you encounter while web browsing that you do not want to have your online activities tracked. These features are not yet uniform, and The -Park’N Ticket does not respond to web browser “Do Not Track” signals at this time. If we do so in the future, we will update this Privacy Policy to describe how we respond to such signals. “Cookies and Other Technologies” to read more about interest-based advertising and other online advertising.
7. Protection of Personal Information
We take reasonable steps to protect against the unauthorized access, disclosure, misuse, alteration, and destruction of the personal information under our control. For example, our servers are protected by reasonable physical and electronic security measures. We also encrypt data when you make a reservation through the Websites and certain Apps. Since the Internet is not a 100% secure environment, the storage and communication of personal information can never be completely secure, including without limitation with respect to computer viruses, malicious software and hacker attacks. We therefore cannot and do not guarantee or warrant that information that you transmit to us, or any communications conducted on or through the Websites or Apps, is or will be totally secure. We are not responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied or otherwise, that we will prevent such access. For your own privacy protection, we urge you to keep all passwords (including passwords that you may need to access certain portions of the Websites -s) confidential. We also recommend that you do not include any confidential or sensitive personal information in any emails that you send to us. If you become aware of any breach of the terms of this Privacy Policy or of the security of the Websites please notify us.
Notice of Financial Incentive
If you sign up for The Frequent Flyers Club, you can earn free parking when you travel, in addition to other kinds of rewards. When you sign up for The Frequent Flyers Club, we will ask you to submit the following personal information:
- First and last name
- Mailing address
- Address type (e.g. Home or Business)
- Phone number
- E-mail address
- E-mail type (e.g. Personal or Work)
DATA PRIVACY AND SECURITY ACT DE-IDENTIFIED DATA DISCLOSURE
You can sign up for The Frequent Flyers Club by visiting our website athttps://parknticket.lotlinq.com/home/login?. Please be aware that you may withdraw from The Frequent Flying Club at any time by e-mailing us at info@theparkingspot.com . Specific information about how the Frequent Flying Club program and incentive offers work can be found at https://parknticket.lotlinq.com/home/login?
14. Your Choices
You can manage your information in the following ways:
Choosing the Personal Information That You Provide. You decide whether to volunteer certain personal information when using the Websites. However, while you can access and use the Websites without providing certain personal information to us, providing certain personal information is required to use some of the features, functionalities and services offered through the Websites, including, but not limited to, registering for loyalty programs, making a reservation, or participating in sweepstakes or other prize contests.
Account Information. If you have registered for our Frequent Flying Club loyalty program, you can login to your account and may be able to change or update certain information and preferences to keep all such data accurate, complete and up-to-date. You also can contact us as described in the “Contact Us” section below to update certain information and preferences, but please allow up to four (4) weeks to process requests such requests. If you request that we delete required account information from our system (e.g. name, mailing address, email address or telephone number(s)), your account and all points in that account accumulated under Frequent Flying Club loyalty program will be terminated without further notice.
Cookies. You can set your web browser to refuse browser cookies or to alert you when such cookies are being sent. For more information on how to manage browser cookies, click here or check your browser’s Help menu. You also can check your mobile device’s built-in settings to find out how to turn off cookies on your mobile device. Some mobile devices also might store cookies in areas that are app-specific, which cannot be controlled by browser settings. Check your app settings options on your mobile device to find out how to manage or delete cookies that may be stores in these other areas. Although you may disable or refuse browser cookies and still access the Websites -s, disabling or refusing cookies may prevent or inhibit you from taking advantage of certain features or visiting certain areas of the Websites. Please also note that disabling or clearing cookies may affect cookie-based opt-outs by either preventing you from using such opt-outs or clearing cookie-based opt-outs that you previously set, in which case you would have to revisit the applicable pages and renew your opt-out after clearing cookies. Managing cookies also will not disable non-cookie technologies present on the Websites -s.
Promotional Emails. At any time, you may opt-out of receiving future promotional emails from us by following the “unsubscribe” instructions contained in any promotional emails that you receive from us. You also may contact us as described in the “Contact Us” section below if you want to opt-out from receiving future marketing emails from us. Please note that it may take up to two (2) days to process your opt-out request. Please also be aware that even if you have opted-out of receiving future promotional emails from us, you may continue to receive certain communications from us, such as transactional or relationship messages, and messages about your account and profile. Please also note that we may not be able to remove your personal information from the databases of those third parties to whom we already provided your personal information as of the date of your opt-out request.
15. Changes to this Privacy Policy
We may change or update this Privacy Policy in the future. The effective date is identified at the top of this Privacy Policy. Any revisions to this Privacy Policy will take effect immediately upon the posting of the revised Privacy Policy. If we make material changes, we will notify you by email (sent to the email address you provided when you registered for our loyalty program, if applicable), by posting a notice on the Websites, or by other means. You should regularly review the current version of this Privacy Policy. Use of the Websites -s following posted changes constitutes your acceptance of the revised Privacy Policy then in effect. If you continue to access or use the Websites -s after we have updated the Privacy Policy, your access or use of the Websites -s after the date such changes are effective shall be deemed as your agreement to be bound by those changes whether you have had actual notice of, or have read, the relevant changes. If you do not agree to be bound by the relevant changes, you should not continue to access or use the Website.
16. Contact Us
If you would like to contact us for any reason regarding this Privacy Policy please contact us by email at info@parknticket.com or by writing to us at: Park”N Ticket, 3945 Conley St., College Park, GA 30337 Attn: Manager